Good Government IT?

I need to renew my passport, which is a bit of a faff, so I went onto the Passport Service website to check stuff out and found out that I could fill in my application online and they'd post me the forms all printed and filled in and all I need to do is sign them, give them some photos and send it back. Woo.

So I went and had a look at the driving licence website. Mine is the old paper one and has basically fallen apart so I do need to replace that at some stage if I ever want to drive anywhere. It's even easier to replace my driving licence, I can do that whole thing online. They'll even get my photo from the passport people. Brilliant.